Privacy Policy
Latest Updated: 22 July 2025
A Legal Disclaimer
Soon Seng Huat (Singapore) Private Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website (“Site”), including any related services, sales, marketing, or events. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal data:
a. Personal Identification Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via third-party providers)
b. Technical & Usage Data
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IP address
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Browser type and version
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Pages visited and time spent
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Device information
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal data to:
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Process and fulfill your orders
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Deliver customer service and support
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Improve our website and services
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Send order confirmations, updates, and promotions
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Comply with legal obligations
3. Sharing of Your Information
We do not sell your personal data. We may share your information with:
Service providers (e.g. payment processors, delivery partners)
Government or legal authorities if required by law
Third parties to whom we outsource certain functions (e.g. marketing)
All partners are bound by confidentiality and data protection agreements.
4. Data Security
We take reasonable steps to protect your personal information using appropriate technical and organizational measures. However, no method of transmission over the Internet is 100% secure.
5. Your Data Protection Rights
You have the right to:
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Access, correct, or delete your personal data
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Withdraw your consent at any time
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Opt-out of marketing communications
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Lodge a complaint with the Personal Data Protection Commission (PDPC)
6. Cookies
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.